Name: Krystal
Brand: Krystal

IN SHORT

The UK's largest independent host and the world's first B Corp-certified web host: London-based since 2002, with 4.9-star support and no renewal price hikes.

Top-rated UK support — 4.9/5 on Trustpilot
No renewal hikes — the price stays the same
World's first B Corp web host, 100% renewable energy
60-day money-back guarantee, double the industry norm

4.6 /5

Our rating

THE BRAND

Company: Krystal Hosting Ltd
Headquarters: London (United Kingdom)
Founded: 2002
Group: Krystal (independent, founder-owned)
Main product: Web hosting, managed WordPress and cloud services
Audience: UK small businesses, agencies and ethically minded site owners

Industry presence

Contact Live chat · Tickets · Phone (Mon–Fri) · 24/7 emergency line · Knowledge base

ANALYSIS

Our experience with Krystal

Performance and stack

Shared hosting runs on fast NVMe SSD storage with the familiar cPanel, one-click installers and a 99.99% uptime guarantee, served from an energy-efficient London data centre. Quick for UK and European visitors — audiences far from London will notice the single location.

Ethics and green hosting

Krystal became the world's first B Corp-certified web host in 2023, has run on 100% renewable electricity since 2017 and gives 1% of revenue to environmental causes. It has stayed independent since Simon Blackler founded it in London in 2002.

Price and plans

The entry Amethyst plan costs £5.94/month with annual billing (£7 billed monthly) — and unlike most rivals, renewals cost the same as year one. A 60-day money-back guarantee doubles the industry's usual trial window.

Who is it for?

UK small businesses, agencies and site owners who want top-rated local support (4.9/5 on Trustpilot, plus a 24/7 emergency phone line) and honest, hike-free pricing over rock-bottom intro deals.

PROS & CONS

The good and the bad

Top-rated UK support — 4.9/5 on Trustpilot
No renewal hikes — the price stays the same
World's first B Corp web host, 100% renewable energy
60-day money-back guarantee, double the industry norm

Pricier than the big hosts' intro offers
Entry plan is capped at one website and 10 GB
Shared hosting runs from London only — slower far from the UK

VERDICT

Is Krystal right for you?

The UK's largest independent host and the world's first B Corp-certified web host: London-based since 2002, with 4.9-star support and no renewal price hikes.

Visit website See it in our comparison →

ALTERNATIVES

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The best value for money, easy and fast.