IN SHORT
The UK's agency and reseller favourite: founded in Nottinghamshire in 2016 by the brothers behind 123-reg and Heart Internet, now powering over 1,000,000 websites.
- Founder-led UK company with 25+ years of hosting pedigree
- Fast self-built platform: SSD, StackCache and free global CDN
- Free SSL, daily backups and unlimited migrations included
- Outstanding 24/7 support — 4.9/5 'Excellent' on Trustpilot
THE BRAND
- Company
- 20i Ltd
- Headquarters
- Mansfield, Nottinghamshire (UK)
- Founded
- 2016
- Group
- 20i (independent, family-owned)
- Main product
- Web, WordPress, reseller and cloud hosting
- Audience
- UK site owners, web agencies and hosting resellers
ANALYSIS
Our experience with 20i
Performance and stack
A self-built autoscaling cloud platform — SSD storage, the StackCache caching engine and a free global CDN — serves sites from UK data centres, with US and Asia locations available. No cPanel here: 20i wrote its own My20i control panel from scratch.
Heritage and green hosting
Founded by Tim and Jonathan Brealey — the brothers behind Webfusion, 123-reg and Heart Internet — 20i remains independent and family-owned. It runs on 100% renewable energy in data centres with a world-class PUE of 1.2, and its HQ is topped by 2,088 solar panels.
Price and plans
The Startup plan costs £1 for the first month, then £10/month — with free SSL, daily backups and the CDN included rather than upsold. Recent price rises stung long-term customers, but a 30-day money-back guarantee lets you test it risk-free.
Who is it for?
UK web professionals above all: agencies and resellers get the white-label StackCP panel and unlimited free migrations, while everyday site owners enjoy support so good it earns a 4.9/5 'Excellent' rating on Trustpilot.
PROS & CONS
The good and the bad
- Founder-led UK company with 25+ years of hosting pedigree
- Fast self-built platform: SSD, StackCache and free global CDN
- Free SSL, daily backups and unlimited migrations included
- Outstanding 24/7 support — 4.9/5 'Excellent' on Trustpilot
- Price jumps to £10/mo after the £1 first month
- 2024–25 price rises upset some long-term resellers
- No phone support (live chat and tickets only)
VERDICT
Is 20i right for you?
The UK's agency and reseller favourite: founded in Nottinghamshire in 2016 by the brothers behind 123-reg and Heart Internet, now powering over 1,000,000 websites.
ALTERNATIVES
Other brands
The best value for money, easy and fast.
View brand →
Spanish hosting with cPanel and great support.
View brand →
The one with the best 24/7 Spanish-language support.
View brand →
The cheapest way to start, European.
View brand →
The domain giant, a well-known brand.
View brand →
Beginner-friendly budget hosting from Texas.
View brand →
Independent, privacy-first web host from California.
View brand →
The budget domain registrar, based in Phoenix.
View brand →
Speed-focused host, the A2 Hosting rebrand.
View brand →
Independent US host with standout support.
View brand →
Ethical UK host on renewable energy.
View brand →
Australia's biggest privately owned host with local support.
View brand →
Canadian small-business host on green energy.
View brand →
UK hosting veteran with its own UK data centres.
View brand →
Canadian data-residency specialist from Montreal.
View brand →
Green web hosting with 300% renewable energy.
View brand →
Australia's domain giant with budget hosting.
View brand →